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Privacy policy

Last updated : 17/06/2026

Couleurs d’Afrique 974 attaches great importance to protecting your personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable data protection law. This policy explains what data we collect, why, and what your rights are.

1. Data controller

Couleurs d'Afrique 974 — 43 Boulevard de Verdun, 97420 Le Port, La Réunion. Contact : [email protected] or via the contact form.

2. Data collected

  • Identity and contact details (name, address, email, phone);
  • Order and delivery information;
  • Payment data, securely processed by our providers (Stripe, and where applicable PayPal) — no full banking data is stored on our servers;
  • Data linked to your customer account (order history, wishlist);
  • Browsing data and cookies.

3. Purposes

  • Processing and tracking of your orders and deliveries;
  • Management of your customer account and wishlist;
  • Customer service and responding to your requests;
  • Sending commercial information with your consent (newsletter);
  • Compliance with our legal and accounting obligations.

4. Legal basis

  • Performance of the sales contract for order processing;
  • Your consent for the newsletter and non-essential cookies;
  • Compliance with legal obligations (invoicing, accounting);
  • Our legitimate interest in securing and improving the website.

5. Recipients and processors

Your data is intended for Couleurs d’Afrique 974 and its technical processors, strictly for fulfilling the order and operating the website:

  • Payment: Stripe, PayPal;
  • Delivery: Colissimo (La Poste), Chronopost;
  • Emailing / newsletter: our email service provider (Brevo);
  • Website hosting.

We never sell your personal data to third parties.

6. Retention period

Your data is kept for the period necessary for the above purposes (in particular the duration of the commercial relationship and the legal retention periods for invoices), then archived or deleted.

7. Transfers outside the European Union

Some of our providers may process data outside the European Union. In that case, such transfers are governed by appropriate safeguards (European Commission standard contractual clauses).

8. Cookies

The website uses cookies necessary for its operation and, subject to your consent, audience measurement and marketing cookies. You can accept, refuse or customise your choices via the dedicated banner, and change your choice at any time.

9. Your rights

You have the right to access, rectify, erase, port, restrict and object, as well as the right to withdraw your consent at any time. To exercise them, write to us at [email protected] or via the contact form. You may also lodge a complaint with the relevant data protection authority (CNIL).

10. Security

We implement technical and organisational measures (HTTPS, secure payment, restricted access) to protect your data against unauthorised access.

11. Changes

This policy may be updated. The last update date is shown at the top of this page.